Back to home

Privacy Policy

Last updated: February 23, 2025

This Privacy Policy describes how Adgenix Lab ("we," "us," or "our") collects, uses, and protects your information when you use our AI-powered UGC ad creation platform (the "Service"). By using the Service, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored as a secure hash). If you use social sign-in, we receive basic profile information from the identity provider.

Product and Research Data

When you use the research features, we collect product URLs, product descriptions, and scraped content from those URLs. This data is used to generate AI-powered product research, scripts, and advertising content.

Generated Content

We store content generated through the Service, including AI research profiles, ad scripts, hooks, angles, voiceover audio, avatar videos, composed final videos, generated images, ad copy, and landing pages. This content is associated with your account and projects.

Usage Data

We collect information about how you interact with the Service, including API usage logs, feature usage patterns, generation counts, and timestamps. This helps us monitor service health, track usage limits, and improve the platform.

Technical Data

We automatically collect certain technical information, including your IP address, browser type, device information, and referring URLs when you access the Service.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Process your product research and generate AI-powered content
  • Create and manage your account
  • Monitor and enforce usage limits and billing
  • Send important service communications (account verification, password resets, service updates)
  • Analyze usage patterns to improve the Service
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

3. Third-Party Data Sharing

To deliver the Service, your content is processed by the following third-party AI and technology providers. Each provider processes data according to their own privacy policies:

  • Anthropic (Claude AI) — Receives product descriptions, URLs, and scraped content to generate research analysis, ad scripts, ad copy, and competitor insights. Anthropic processes text data only.
  • HeyGen — Receives script text and avatar configuration to generate AI spokesperson videos. HeyGen processes text and generates video content.
  • ElevenLabs — Receives script text to generate AI voiceover audio. ElevenLabs processes text and generates audio content.
  • Google (VEO) — Receives images and text prompts to generate AI video content. Google processes image and text data.
  • Atlas Cloud AI — Receives images and prompts to generate AI video content. Atlas Cloud processes image and text data.
  • Meta (Ad Library API) — Receives search keywords to query the public Meta Ad Library for competitor ad research. No personal data is shared with Meta through this integration.
  • Firecrawl — Receives product URLs to extract web content for product research. Firecrawl accesses publicly available web pages.

We do not sell your personal information to third parties. We do not share your personal information for advertising purposes.

4. Data Storage and Security

Your data is stored in a PostgreSQL database and cloud storage services. We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing (bcrypt)
  • Authentication tokens with expiration
  • Role-based access control
  • Regular security updates and monitoring

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking

The Service uses essential cookies for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use third-party tracking cookies or advertising cookies.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate personal data
  • Deletion — Request deletion of your personal data and account
  • Export — Request a portable copy of your data
  • Restriction — Request that we limit processing of your data
  • Objection — Object to certain types of data processing

To exercise any of these rights, please contact us at support@adgenixlab.com. We will respond to your request within 30 days.

7. Data Retention

We retain your account data and generated content for as long as your account is active. If you delete your account, we will delete your personal data and generated content within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention or dispute resolution).

API usage logs are retained for 90 days for billing and monitoring purposes.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. International Data Transfers

Your data may be processed in countries other than your country of residence, including the United States, where our servers and third-party providers are located. By using the Service, you consent to the transfer of your data to these countries.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a new "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@adgenixlab.com